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Shipping
Delivery of Bikes, Batteries and Chargers will normally be made within 3 working days from clearance of payment. Delivery of Accessories will normally be made within 5 working days from clearance of payment. Accessories will be delivered independently of any Bike, Battery or Charger ordered at the same time as an Accessory. We will endeavor to deliver goods within the times stated but delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position and we would ask you to allow up to 14 days for dispatch of the goods. Although we hope you will not feel it necessary, you always have the right to cancel if you cannot wait for delivery.
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
All prices on our website are inclusive of delivery charges. Our inclusive quoted prices are for most UK Mainland addresses. Northern Ireland(BT), Isle of Man(IM), Isle of Wight(PO30), Scottish Highlands and Orkney Isles(which includes some addresses within these Postal Regions, PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles(HS, ZE) will incur additional charges of £15 to £30 (e-mail us for a quotation) and may also experience delivery delays. AM/PM and Saturday deliveries are optional and will also incur additional charges. Details can be obtained upon application. If you place an order and an additional charge is necessary we will contact you as soon as possible. If this charge is unacceptable we will refund your money immediately.
Our standard inclusive delivery charge is for delivery to ground floor destinations only. An additional charge may be required for all other circumstances. Please email us for a quotation.
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